Extended Support for 11.2.0.4 DB in Cloud

I personally know of many EBS customers who are yet not ready to upgrade out of 11.2.0.4 DB version. 11.2.0.4 is still their favourite version 🙂

For those of you using Oracle Database 11.2.0.4 on-prem, the Extended Support will end on December 31, 2020. For those seeking for ongoing severity 1 and security bug fixes, you can still purchase Market Driven Support for Oracle 11.2.0.4 from Jan 2021 until maximum Dec 2022. Market Driven Support includes Severity 1 fixes and Security Fixes. Plus in addition, you will get a Technical Account Manager (TAM) for SR related questions and one upgrade planning workshop by ACS Support. Please refer to official document(https://www.oracle.com/a/ocom/docs/ds-mds-database-11g-r2.pdf) for further reference.

Coming to cloud, it is a good news that extended support for Oracle 11.2.0.4 in the cloud runs until end of March 2021.

This applies to:

  • Gen 1 ExaC@C
  • Gen 2 ExaC@C
  • OCC DBCS
  • OCI DBCS
  • ExaCS OCI

It does NOT apply to:

  • ExaCS on OCI-C
  • DBCS on OCI-C

OCI-C is “OCI Classic”.


DETAILS

31-Dec-2020: Extended Support for 11.2.0.4 on OCI-Classic ends

31-Mar-2021: Extended Support ends for all 11.2.0.4 databases on eligible cloud services

1-Apr-2021 to 31-Dec-2021:  No charge, Severity 1 fixes and Security Updates for approved EBS databases.

1-Jan-2022: End of Support for Oracle Database 11.2.0.4 on all Cloud Services. There will be no more updates or fixes after 31-Dec 2021. Customers must upgrade to a supported database version by this date or migrate off cloud services.

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